DVD FAQs
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What is PleaseTakeMeTo.com?
PleaseTakeMeTo.com is simple tool to help plan and book an Australian holiday. It contains over 500 location specific videos (around 11 hours worth) over 10,000 stunning photographs and some 24,000 listings for accommodation, tours, attractions, hire and more.
It’s interesting, entertaining and lets you plan and book just about every aspect of your holiday all through the one, simple interface. To make bookings, all you have to do is click a mouse.
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"Program Error" or black screen with spinning cursor.
Make sure the disc is not in your machine.
1. Locate a folder on your computer called cache-cache,
you can either find this using the search function (you may need to include hidden folders) or else it is located in the following path: Documents and settings > User Name folder (this may be "YourName" for instance) > Application Data > iShell > cache-cache.
2. Inside the cache-cache folder you will find another folder called "PTMTA"
3. Delete this folder by putting it in the recycle bin.
4. Put the disc back in and run it, it will act like you are using it for the first time.
The next time you run it, it will retrieve the updates, and you should not have a problem.
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Can I play the PleaseTakeMeTo.com DVD-ROM in a DVD player linked to my television?
No. The PleaseTakeMeTo.com DVD-ROM is for computer use only
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How do I use the PleaseTakeMeTo Australia DVD-ROM?
'There is a 'How to use this Disc' link at the base of every screen on the PleaseTakeMeTo.com DVD-ROM'
Tips:
* PleaseTakeMeTo.com is geographically based. When you move your mouse over a state, region or location, it will highlight to let you know you can click on it. To view, click your mouse.
* They type of media available for any given location is shown below the main image area. If the media type is available, it is highlighted and can be clicked on. If it is dim, it cannot be viewed.
* At any time, you can add a location or a listing to your short list by hotting the Add to shortlist' link at the base of the main image area. You can view your short listed items at any time by clicking on 'View my short list' at the base of the screen.
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Do I need an Internet connection?
No. If you are not on line, the information hard coded onto the PleaseTakeMeTo.com DVD-ROM will be available to you, along with any information downloaded to your hard drive the last time you were on line using PleaseTakeMeTo.com. However, much material is accessed live from the internet and will therefore not be available. A broadband Internet connection is recommended when using PleaseTakeMeTo.com as some material, including video is drawn live from the internet. The disk will still work if you have a dial up connection. Your internet connection speed will determine how long information takes to load.
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Do I need to install Quicktime?
Yes. If you do not already have Quicktime installed on your computer, you will need to install it in order to see all the great video included in PleaseTakeMeTo Australia. The disc will automatically ask you if you want to install it. Simply follow the prompts until Quicktime finishes installing. PleaseTakeMeTo.com will begin immediately after. There is no need to restart your computer. If you have iTunes on your computer, you already have Quicktime. You won’t need to install it again.
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Will PleaseTakeMeTo Australia work on Windows Vista?
The PleaseTakeMeTo DVD-ROM is now supported by Vista. Simply download and install the latest version of Quicktime
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Why am I having trouble running the disk? Why are the or videos jumpy?
This may be due to the specifications of your computer. The PleaseTakeMeTo.com DVD-ROM has the following system requirements: Windows XP 1.4GHz processor or faster 512mb of RAM?DVD-ROM?Broadband Recommended Apple Macintosh Mac OSX 10.3.9 or later DVD-ROM 1Ghz G4 minimum Broadband Recommended Check that your computer matches or exceeds these requirements. If you are having continual trouble you may alternatively wish to use the PleaseTakeMeTo website at: http://www.pleasetakemeto.com?
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How does my disk remain up to date?
While high quality video and images are stored on the disk, much of what you’ll see is delivered straight from the Internet. Text, listing information and images are constantly updated via the Internet. As soon as you start the program, it will search for updates which will begin downloading automatically. Seeing as most of the large files are already on the disc, it shouldn't take long at all. This means that even if you don't use the PleaseTakeMeTo.com DVD-ROM for 12 months, it will still have current information.
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Why are some towns / locations on the map and some not?
The towns and locations on are maps are those for which we have media, video, photographs and written information. We are constantly adding new locations and new media and information to PleaseTakeMeTo.com.
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How do I find accommodation, sightseeing and attraction options, events, tours, car hire etc.?
When you are looking at any regional screen, you'll find items at the base of the screen for 'Accommodation', Sightseeing and Activities' and 'Events'. When you click on these items, you will find a complete list of these options for the region you are looking at. For example, when you are on a Sunshine Coast screen and you click 'Accommodation' you will be shown all accommodation options for the Sunshine Coast.
'Tours' , 'Transport' and 'Hire' are found within the 'Sightseeing and Attraction' menus. When you first click on 'Sightseeing and Attractions', you will go to a screen where only 'Attractions' is highlighted and attraction options displayed. To activate 'Tours', 'Transport' or 'Hire', simply click on those lists
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How do I use the filter function?
The filter list is designed to make it easy to find exactly what you are looking for, quickly. When you are looking at the accommodation, sightseeing and attractions, events, tours, or hire menus, a filter list will appear in the top right section of the screen. When you click on a item in the filter list, for example,' 4 star' in the Accommodation filter list, the list of options will update to present you only with 4 star accommodation options for that region. You may select any combination of filter items and you will be presented with options that match your selections. This might be, for instance, Farmstay and Self Contained accommodation with a fireplace.
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What are the dots beside the listings?
This denotes the type and depth of media available within the listing; video, photographs etc. The more highlighted dots, the more media is available for the listing.
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What is the yellow dot that moves around the map when I move my mouse over a listing?
This is a location marker for the listing you have your mouse on. It shows you the approximate location of the business listed.
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How do I use the 'Search' function?
On the line directly below the main image area on the right hand side of the screen, you'll find a search function. Type in the name of the location or listing you are looking for and you will be presented with a short list to match. These results are clickable and will take you to the location or listing. To search again, click the reset button to the right of the search bar and type in a new name or location.
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What is the difference between the PleaseTakeMeTo Australia disk and website?
There are several key differences between the disk and the website. On location listings, the disk allows for video and images of a higher resolution and a much bigger size than the website. This high quality media is stored on the DVD itself, which means there is no download time. Accommodation and attraction listings still require download time as the media in these sections is constantly being updated. All media on the website is of a lower resolution to minimise download times. The website delivers the same information as the disc through a design which is suitable and more familiar to the common web surfer. The one significant addition on the website is the inclusion of Google Maps in the Accommodation and Sightseeing sections. These maps denote the geographical location of some listings.
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Can I use the disk on other peoples’ computers?
Yes. You can use the PleaseTakeMeTo.com Australia disk on any computer that matches or exceeds the system requirements of the program.
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Can I make copies for my friends?
Yes! We want as many people as possible to start exploring Australia using PleaseTakeMeTo.com. You will need access to a dual layer DVD writer and a blank dual layer DVD to write
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Have a question or comment that has not been answered here?
Please contact support@pleasetakemeto.com and we will endeavour to deal with your enquiry as quickly as possible.
